This privacy policy explains how Print Palette handles personal data when you use the website, contact us, or place a project inquiry. It also explains the choices and rights available to you, including how verified requests are reviewed.
You may have rights to know what we process, correct inaccurate information, request deletion in appropriate cases, limit certain processing, and object where permitted by law. We will assess each request against the applicable legal basis and operational need.
To protect privacy, we may ask for enough information to verify that a request comes from the relevant person or an authorized representative. Once verified, we will review the request and respond within the timeframe required by applicable law, unless an extension or limitation is permitted.
Inquiry records, order-related details, and technical logs are retained for the period needed to manage the request, complete the project, maintain security, resolve disputes, and meet legal obligations. When data is no longer needed, it is deleted or anonymized where appropriate.
If we make material changes, we will update the policy text on the website and may use a reasonable notice method for significant updates. The version in force is the one published at the time you review the site.
Depending on how you use the website, we may process your name, email address, phone number if you provide it, inquiry message, service preferences, server request metadata, and browser or device information. This data is used in connection with contact form responses, website security, and technical delivery.
We receive personal data when you submit a contact form, send an email, call us, visit the studio, upload files, or otherwise communicate with us about a project. Technical data may also be collected automatically from your browser and device when you access the website.
The website uses essential cookies needed to keep the site working and to support basic security and delivery functions. We also use cookies or similar storage to remember your privacy preferences. We do not confirm the use of analytics or advertising cookies.
We use cookies only for essential site operation and to remember privacy preferences. Where your browser allows it, you can block or delete cookies, but some site functions may not work as intended if essential cookies are disabled.
Data processing overview
We use personal data to respond to inquiries, review project details, prepare quotes, check files and personalization lists within the agreed scope, manage proofs and production steps, arrange collection or delivery, maintain website security, and support technical operation of the site.
We may share personal data with service providers that support website hosting, technical delivery, communication handling, or related operational tasks. These recipients may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required by law, court order, or a lawful request from a public authority. We may also disclose information where necessary to establish, exercise, or defend legal claims, or to protect the security and integrity of the website and our services.
For GDPR purposes, Print Palette acts as the controller for the personal data described in this policy. Processing is limited to the website, inquiry, order-handling, security, and delivery context described here, and we rely on a lawful basis appropriate to each processing activity.
Where GDPR applies, you may request access, rectification, erasure, restriction, portability, or objection, subject to legal limits and the nature of the processing. If consent is used for a specific activity, you may withdraw it for future processing without affecting prior lawful processing.
Use the listed channels to send privacy questions or verified requests.
